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MEMBERS ›

 

General Enquiries ›

  • GEMS call centre: 0860 00 4367 (Click here to view the Call Centre IVR Flow Chart)
  • Fax: 0861 00 4367
  • Emergency number: 0800 44 4367 (available 24-hours)
  • Confidential fraud line: 0800 21 22 02
  • Email: enquiries@gems.gov.za

  

GEMS Call Centre operating hours ›

  • Monday to Friday 08h00 - 17h00
  • Saturday 08h00 - 12h00  

  

E-mail ›

  

Walk-in Centres›

Please click here to view the Walk-in Centres' contact details.

 

Postal Address ›

GEMS, Private Bag X782, Cape Town, 8000

 

Confidential HIV/Aids line ›

  • Tel: 0860 436 736
  • Send a 'please call me' to: 083 843 6764 
  • Fax: 0800 436 7329
  • Postal address: HIV/AID DMP, Private Bag x13, Rivonia, 2128


PROSPECTIVE MEMBERS ›

SMS your PERSAL/PERSOL number to 083 450 4367 and a GEMS call centre agent will call you at a convenient time.
Email: join@gems.gov.za


HEALTHCARE PROVIDERS ›


HR PRACTITIONERS ›

Email: premiums@gems.gov.za


MEDIA ›

Media enquiries can be referred to Martina Nicholson Associates.
Email:  martina@mnapr.co.za

 

General Enquiries >

0860 00 4367 (Call Centre) enquiries@gems.gov.za More Contacts >