• Member
  • Service provider
  • DMA user
  • EmployerZone

WELCOME TO THE GEMS MEMBER ONLINE FACILITY

Thank you for visiting us online. Sign in here to access your membership information.

On this secure website you can:

  • View your available benefits.
  • View your personal details and update your contact details.
  • Search for recent claims.
  • View your past claims statements, hospital pre-authorisations or chronic authorisations.
  • Choose in which language you would like to receive your communication.
  • Request a new membership card and generate a printable membership certificate.
  • And so much more!

Any queries? Please provide your feedback so that we can make your GEMS online experience a pleasant one.

Sapphire Beryl Ruby Emerald Onyx

Why Join GEMS


GEMS members enjoy access to benefits that were tailor-made for government employees. Contributions are directed at paying for health care services rather than expensive administration. Well-established service providers have been contracted to partner with GEMS in the delivery of service to members.

As a member of GEMS you will benefit from>

  • Excellent health care benefits at affordable contribution rates
  • Absolute privacy: Your medical information is always kept completely confidential - even from your employer
  • Prompt and efficient claims payment every fortnight
  • Regular member communications
  • Friendly and efficient customer service
  • Access to extensive medical care at private facilities of your choice
  • A Disease Management Program to manage the treatment and costs of ongoing illnesses
  • A HIV/Aids Management Program that gives you confidential care when you need it
  • An Emergency Medical Service that covers a wide area of South Africa

Enrolment Forms >

Download the enrolment pack in
easy-to-use PDF format. Click Here >

Prospective Member Enquiries >

SMS your PERSAL/PERSOL number to:
083 450 4367
join@gems.gov.za | More Contacts >

The Red Pages›

Your guide to
accessing
your
benefits

Friends of GEMS ›

Find a
healthcare
provider in
your area

Managing HIV ›

Our full support
for members
living with
HIV

Fraud Zone ›

Please be alert,
and blow the
whistle on
fraud!

Contribution
Calculator ›

Keep all your
options
open

Maternity
Programme ›

High-quality care for our
expectant
mothers

The GEMS Network ›

for affordable
benefits

My Wellness ›

Our commitment
to your
health and
wellbeing