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FAQs


Dental Managed Care Programme ›

Where can I find the dental forms and provider manual?
How can I confirm membership and dental benefits?
Do Sapphire members qualify for posterior resin fillings?
What type/s of procedure/s require pre-authorisation?
What processes and documents are needed when obtaining an authorisation?
Does authorisation guarantee payment of full claims?
What happens when my treatment differs from the authorised treatment?

Forms >

Download various forms relating to your membership in easy-to-use PDF format. Click Here >

New Member Enquiries >

0860 00 4367 (Call Centre) enquiries@gems.gov.za More Contacts >