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WELCOME TO THE GEMS MEMBER ONLINE FACILITY

Thank you for visiting us online. Sign in here to access your membership information.

On this secure website you can:

  • View your available benefits.
  • View your personal details and update your contact details.
  • Search for recent claims.
  • View your past claims statements, hospital pre-authorisations or chronic authorisations.
  • Choose in which language you would like to receive your communication.
  • Request a new membership card and generate a printable membership certificate.
  • And so much more!

Any queries? Please provide your feedback so that we can make your GEMS online experience a pleasant one.

Sapphire Beryl Ruby Emerald Onyx

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About Us >

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Join GEMS >

  • Why join GEMS?
  • Who may join?
  • How to join
  • All about dependants
  • Enrolment Forms
  • Benefit options - Sapphire,  Beryl, Ruby, Emerald, Onyx
  • Contribution Calculator
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Members >

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  • Communication library - Newsletters, Member Handbooks, Benefit and contribution schedules, Trustee election, Annual Report
  • Contribution Calculator
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  • GEMS Networks
  • Maternity Programme
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  • Managing HIV
  • My Wellness
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Healthcare Providers >

  • Claims
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  • Contribution Calculator
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  • Managing HIV
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  • ICD-10/Formulary Check
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HR Toolkit >

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  • How to join
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  • Contribution calculator
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News & Events >

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Media Centre >

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Contact Us >

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General Enquiries >

0860 00 4367 (Call Centre) enquiries@gems.gov.za More Contacts >

The Red Pages›

Your guide to
accessing
your
benefits

Friends of GEMS ›

Find a
healthcare
provider in
your area

Managing HIV ›

Our full support
for members
living with
HIV

Fraud Zone ›

Please be alert,
and blow the
whistle on
fraud!

Contribution
Calculator ›

Keep all your
options
open

Maternity
Programme ›

High-quality care for our
expectant
mothers

The GEMS Network ›

for affordable
benefits

My Wellness ›

Our commitment
to your
health and
wellbeing