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WELCOME TO THE GEMS MEMBER ONLINE FACILITY

Thank you for visiting us online. Sign in here to access your membership information.

On this secure website you can:

  • View your available benefits.
  • View your personal details and update your contact details.
  • Search for recent claims.
  • View your past claims statements, hospital pre-authorisations or chronic authorisations.
  • Choose in which language you would like to receive your communication.
  • Request a new membership card and generate a printable membership certificate.
  • And so much more!

Any queries? Please provide your feedback so that we can make your GEMS online experience a pleasant one.

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Who may join


Who can join GEMS?

You can join GEMS if you are employed in or are a pensioner of:

  • A National Department listed in Schedule 1 of the Public Service Act;
  • A Provincial Department listed in Schedule 2 of the Public Service Act;
  • A Provincial Administration listed in Schedule 2 of the Public Service Act;
  • Organisational components listed in Schedule 3 of the Public Service Act; or
  • You belong to any employer group approved by the Scheme. A list of these employers is available in the Scheme Rules as Annexure A.

Rule 6 of the Scheme Rules, explains who can become a GEMS member. The Public Service Act is available on the Department of Public Service and Administration website at http://www.dpsa.gov.za/.

Remember: You are not allowed to be a member or a registered dependant of more than one medical scheme at the same time.

Enrolment Forms >

Download the enrolment pack in
easy-to-use PDF format. Click Here >

Prospective Member Enquiries >

0860 00 4367 (Call Centre) enquiries@gems.gov.za More Contacts >

The Red Pages›

Your guide to
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your
benefits

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provider in
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Managing HIV ›

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Contribution
Calculator ›

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Maternity
Programme ›

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The GEMS Network ›

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My Wellness ›

Our commitment
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