• Member
  • Service provider
  • DMA user
  • EmployerZone

WELCOME TO THE GEMS MEMBER ONLINE FACILITY

Thank you for visiting us online. Sign in here to access your membership information.

On this secure website you can:

  • View your available benefits.
  • View your personal details and update your contact details.
  • Search for recent claims.
  • View your past claims statements, hospital pre-authorisations or chronic authorisations.
  • Choose in which language you would like to receive your communication.
  • Request a new membership card and generate a printable membership certificate.
  • And so much more!

Any queries? Please provide your feedback so that we can make your GEMS online experience a pleasant one.

Sapphire Beryl Ruby Emerald Onyx

Designated Service Providers


Designated service providers are healthcare providers or groups selected by GEMS as the preferred providers (DSPs) to provide a service to its members.

Currently GEMS makes use of the following DSPs:

1. State hospitals

The State is GEMS's designated service provider for the treatment of Prescribed Minimum Benefits.

Click here to find the provincial hospitals.

2. GEMS network of healthcare providers

The Sapphire and Beryl options offer members comprehensive benefits through a network of
Healthcare service providers. To join the GEMS Network contact us at 0860 00 4367.

3.Chronic medicine DSPs

GEMS gives its beneficiaries a choice of receiving their chronic medicine through our Courier Pharmacy (Medipost Pharmacy) or their nearest GEMS Network Pharmacy. To find out more please read the 2013 Chronic Medicine Booklet

4. 2013 Tariff file

Click here to view the Tariff file for 2013.

 

Forms >

Download various forms relating to your membership in easy-to-use PDF format. Click Here >

New Member Enquiries >

0860 00 4367 (Call Centre) enquiries@gems.gov.za More Contacts >

The Red Pages›

Your guide to
accessing
your
benefits

Friends of GEMS ›

Find a
healthcare
provider in
your area

Managing HIV ›

Our full support
for members
living with
HIV

Fraud Zone ›

Please be alert,
and blow the
whistle on
fraud!

Contribution
Calculator ›

Keep all your
options
open

Maternity
Programme ›

High-quality care for our
expectant
mothers

The GEMS Network ›

for affordable
benefits

My Wellness ›

Our commitment
to your
health and
wellbeing