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WELCOME TO THE GEMS MEMBER ONLINE FACILITY

Thank you for visiting us online. Sign in here to access your membership information.

On this secure website you can:

  • View your available benefits.
  • View your personal details and update your contact details.
  • Search for recent claims.
  • View your past claims statements, hospital pre-authorisations or chronic authorisations.
  • Choose in which language you would like to receive your communication.
  • Request a new membership card and generate a printable membership certificate.
  • And so much more!

Any queries? Please provide your feedback so that we can make your GEMS online experience a pleasant one.

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Claims



The 2013 GEMS Healthcare Service Provider Network

Submit claims via post to:
GEMS, Private Bag X782, Cape Town, 8000

Submit electronic claims using the following codes:

  • DHS Switch: QEDI - 875P
  • Mediswitch: GEMS0001
  • Firstnet or Gateway Communications mailboxes:
    6004930008673
    TUN Number A843

Healthbridge:  

 

Plan Code ›Scheme Name ›Plan Name ›Scheme Code ›Routing Code ›
GEMS03GEMSEmerald AcuteGEM01875P
GEMS3SGEMSEmerald SpecialistGEM01875P
GEMS05GEMSOnyx AcuteGEM01875P
GEMS5SGEMSOnyx SpecialistGEM01875P
GEMS01GEMSRuby AcuteGEM01875P
GEMS1SGEMSRuby SpecialistGEM01875P

Other clearinghouses or hubs:
Please contact your relevant clearinghouses or hubs on the respective submission codes.

Codes for HIV Counselling and Testing (HCT) campaign:
Click here to view the codes.

 

Forms >

Download various forms relating to your membership in easy-to-use PDF format. Click Here >

New Member Enquiries >

0860 00 4367 (Call Centre) enquiries@gems.gov.za More Contacts >

The Red Pages›

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