How to join


To become a member, follow these simple steps ›

  • Obtain an application form – either by downloading one, contacting the Call Centre on 0860 00 4367, or from your HR department;
  • Complete the form, ensuring that you have completed all the sections in full and that you have provided the requested supplementary documents (see ‘Documents Required’)
  • Send the completed form and documents by:
    • fax to 0861 00 4367;
    • post to GEMS, Private Bag X782, Cape Town, 8000; or
    • e-mail to enquiries@gems.gov.za

What documents are needed with your application? ›

If you would like to join GEMS, you will need to provide the following documents for yourself and your family members, together with an application form.

Please use the following table to identify the additional documents required with your application form. Proof of dependency is now required on an annual basis.

Beneficiary Description ›
Documents Required ›

1

  • Active Employee
  • Spouse
  • Children under the age of 21*
* Includes adopted, foster & stepchildren at time of   registration.
  • Copy of member’s ID
  • Latest salary advice (or letter of appointment for new employees)*
  • Certificate of membership from previous medical scheme with end date (if applicable)
  • Affidavit confirming the relation with the principal member for all children with surnames different to that of the principal member

*
Letter of appointment must include PERSAL number &   salary notch of the new employee.

2

  • Pensioner already receiving a subsidy on another medical scheme
  • Spouse
  • Children under the age of 21*

*
Includes adopted, foster & stepchildren at time of registration.
  • Copy of member’s ID
  • Pension statement / Proof of monthly income
  • M2 Form (Change of Medical Scheme Particulars)
  • Certificate of membership from previous medical scheme with end date
  • Affidavit confirming the relation with the principal member for all children with surnames different to that of the principal member.

3

  • Pensioner not receiving a subsidy on another medical scheme
  • Spouse
  • Children under the age of 21*

*
Includes adopted, foster and stepchildren at time of registration.
  • Copy of member’s ID
  • Pension statement / Proof of monthly income
  • Z583 form (Application for Continued Medical Assistance)
  • Certificate of membership from previous medical scheme with end date (if applicable)
  • Affidavit confirming the relation with the principal member for all children with surnames different to that of the principal member.

4

  • Same as 1, 2 or 3, but spouse is replaced with partner
  • Applicable documents in 1, 2, or 3
  • Affidavit from member confirming co-habitation and financial dependency of beneficiary on the member
  • Affidavit from partner confirming co-habitation and financial dependency on the member
  • Affidavit from witness confirming co-habitation and financial dependency of beneficiary on the member

5

  • Same as 1, 2 or 3, but one or more of the children is over the age of 21
  • Applicable documents in 1, 2 or 3
  • Affidavit confirming that the beneficiary is financially dependant on the principal member
  • Student Certificate, proving that the dependant is a full time student at a registered institution
  • OR
  • Medical report from a medical practitioner, confirming that the dependant is mentally or physically disabled
If neither of above applies, the dependant will be registered as an adult dependant and higher rates as for a child dependant will apply.

6

  • Same as 1, 2 or 3, but the member wants to register blood relatives as beneficiaries
  • Applicable documents in 1, 2 or 3
  • Affidavit confirming the relation of the beneficiary to the principal member, and that the beneficiary is financially dependant on the principal member, and that he/she earns less than the government grant

Should you not have the necessary documentation available at the time of applying for membership, please send us your application form and supply the necessary information as listed above as soon as possible. Failure to provide the proof may result in your application being put on hold until the required documentation is received.

Membership card and certificate of membership ›

  • A membership card will be issued to every principal member
  • Only the member and his/her dependants may use the card
  • On cancelling membership or de registration of a dependant, GEMS will issue a certificate of proof of membership (and coverage) to the member or dependant on the member's request.

Enrolment Forms >

Download the enrolment pack in
easy-to-use PDF format. Click Here >

Prospective Member Enquiries >

0860 00 4367 (Call Centre) enquiries@gems.gov.za More Contacts >

Quick Find ›