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WELCOME TO THE GEMS MEMBER ONLINE FACILITY

Thank you for visiting us online. Sign in here to access your membership information.

On this secure website you can:

  • View your available benefits.
  • View your personal details and update your contact details.
  • Search for recent claims.
  • View your past claims statements, hospital pre-authorisations or chronic authorisations.
  • Choose in which language you would like to receive your communication.
  • Request a new membership card and generate a printable membership certificate.
  • And so much more!

Any queries? Please provide your feedback so that we can make your GEMS online experience a pleasant one.

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Awards ›

GEMS member-centric call centre
To enhance your interaction with GEMS, the GEMS Call Centre framework has been simplified to help you reach your enquiry destination quicker and easier.
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Nominate your Family Practitioner (FP)
GEMS requires you and your dependants to nominate a GEMS Network FP before 02 April 2015. We believe that this will help you and your family receive the best care and realise the benefits of using one provider.
read more>>
KZN health professionals to pay millions
Yet another group of health care professionals from the KwaZulu-Natal Health Department are to repay millions of rands after they were found to have fraudulently made over R151 million in claims from medical aid schemes.
read more>>
Dehydration - protect your child
Dehydration can lead to serious health problems. We explain how to assess whether your child is in danger and what you can do about it.
read more>>
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Programmes

At GEMS we offer a lot of different programmes for disease condition management.
HIV

Managing HIV

Our full support for members living with HIV
HIV

Maternity Programme

High-quality care for our expectant mothers

Events Calendar ›