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WELCOME TO THE GEMS MEMBER ONLINE FACILITY

Thank you for visiting us online. Sign in here to access your membership information.

On this secure website you can:

  • View your available benefits.
  • View your personal details and update your contact details.
  • Search for recent claims.
  • View your past claims statements, hospital pre-authorisations or chronic authorisations.
  • Choose in which language you would like to receive your communication.
  • Request a new membership card and generate a printable membership certificate.
  • And so much more!

Any queries? Please provide your feedback so that we can make your GEMS online experience a pleasant one.

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Links to Related Websites

Clamping down on irregular claims
As of June 2013, certain healthcare service providers' claims will be rejected and GEMS members will be responsible for submitting the claim for the services rendered from these providers directly to the Scheme.
read more>>
A mystery letter that spared benefits
The Scheme received a tipoff letter that saved both GEMS and its members an enormous amount in fraudulent claims. The letter provided the Scheme with sufficient information to openly conduct an investigation that eventually led to the sentencing of an Empangeni pharmacist.
read more>>
Selfmed duo face inquiry over 'failed governance'
The husband and wife team at the helm of Selfmed Medical Scheme have been suspended and are to face a disciplinary inquiry, following an interim out-of-court agreement reached by the Council for Medical Schemes and the Selfmed scheme.
read more>>
A healthy lunchbox guide
Many things need to be considered when planning lunches, including personal likes and dislikes, seasonal availability, weather conditions, whether the food be kept at the right temperature, ease of eating and time away from home.
read more>>
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Programmes

At GEMS we offer a lot of different programmes for disease condition management.
HIV

Managing HIV

Our full support for members living with HIV
HIV

Maternity Programme

High-quality care for our expectant mothers

Forms

Download and print out forms here as a Member, Provider and HR
Membership Application Form
Affidavit A - Confirmation dependancy of beneficiaries
Chronic Medicine Application Form
view all forms>>

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