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WELCOME TO THE GEMS MEMBER ONLINE FACILITY

Thank you for visiting us online. Sign in here to access your membership information.

On this secure website you can:

  • View your available benefits.
  • View your personal details and update your contact details.
  • Search for recent claims.
  • View your past claims statements, hospital pre-authorisations or chronic authorisations.
  • Choose in which language you would like to receive your communication.
  • Request a new membership card and generate a printable membership certificate.
  • And so much more!

Any queries? Please provide your feedback so that we can make your GEMS online experience a pleasant one.

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GEMS Radio Advert


Imagine the scene! A soccer match is underway at Soccer City. The noise of the crowd, interspersed by the sound of vuvuzelas is filling the stadium. The soccer match is slow and the two commentators start a lively discussion. Listen to what they have to say below. 

Member Enquiries >

0860 00 4367 (Call Centre) enquiries@gems.gov.za More Contacts >

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