Vacancy details

Technical Trainer Ref: GEMS0203

The position of Technical Trainer is currently vacant. The Technical Trainer will report directly to the Organisational Design Manager and form part of the Corporate Services Division.

The total remuneration package for this position will be R 517 915 – R 647 464 negotiable based on experience and qualifications.

The Technical Trainer will provide support to the Organisational Design Manager  on the following Key Performance Areas (KPAs):

  • Plan and facilitate relevant and contextualized technical training on products, systems, as well as behavioural, mandatory and leadership training for Divisions using a variety of learning methodologies

  • Researching new technologies and methodologies in workplace learning and presenting this to research to the stakeholders

  • Complete all record keeping and administrative responsibilities for training including capturing data on PeopleSoft, evaluation of reports, ROI reports, monthly divisional reports and assessment reports

  • Liaise with operational business units to determine relevant training needs and participate in training committees and other relevant structures

  • Review and improve training materials and assessment tools as per SETA requirements for allocated learning programmes focusing on contextualization for the business and the development of knowledge, skills and attitudes in the learners required for business performance

  • Oversee the development and implementation of standard learning support and logistics processes and tools to ensure that learning support and logistics are executed within quality, time and cost parameters.

  • Identify employee growth and development needs and schedule interventions to enable on-going development, training and personal growth

  • Provide input into the risk identification processes and communicate recommendations in the appropriate forum Plan and Maintain the office infrastructure for healthy work environment;

How to apply?

Have all your required documents ready and apply by email


Expires 08 February 2019

Qualification and skill requirements are:

  • NQF 6 diploma and advantageous would be a degree (BA, BCurr, BTD, BTech, BComm degree at NQF Level 7 (registered with SANC/Nursing qualification would be advantageous)
  • Skills certificates in occupational training and education, e.g.: ODETDP (Occupationally Directed Education Training and Development Professionals); Train the Trainer or Assessor would be advantageous.
  • Experience in facilitating learning processes or experience in Medical Claims Assessing, Financial services, insurance & client services industry as well as knowledge of managed health care
  • Good verbal and written communication skills
  • Good understanding of training system and internal processes
  • 5 years industry knowledge
  • Solid understanding of industry rules and regulations
  • Comprehensive knowledge of clinical policies and its application
  • Experience in and thorough understanding of medical aid/health care industry
  • Understanding of business unit functions and key operational areas
  • E-learning and course development skill
  • Must be in possession of a valid driver’s license and own vehicle and be willing to travel at short notice.