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GEMS - Ranked 1st for service excellence


GEMS has once again been ranked 1st in the 2013 Orange Index Ask Afrika survey in the medical scheme category for healthcare service excellence. The Ask Afrika Orange Index provides insight into customer satisfaction across all industries in South Africa, and can rightly be called a superior service excellence benchmark.

This is a positive affirmation that GEMS is doing an excellent job in meeting and exceeding members' healthcare needs. At GEMS we aim to continue working towards a healthier you - having you and your family's healthcare needs at heart.

Being recognised for the quality of our service is most rewarding. But, what truly matters is that 1.85 million beneficiaries have placed their trust in GEMS.

That is the greatest reward of all.

Member Enquiries >

0860 00 4367 (Call Centre) enquiries@gems.gov.za More Contacts >