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Careers at

GEMS

 

Advert – CLO Team Leader Polokwane

Gems

The position ofTeam Leaderis vacant. TheTeam Leaderwill report directly to the Regional Manager and forms part of the Client Liaison Office Division. The position is based in Polokwane.

The total remuneration package will be will be based on qualifications and experience.

TheTeam Leaderwill be required to provide support to the RegionalManager through the implementation of the followingKey Performance Areas (KPAs):

  • Monitor and manage Client Liaisons Officer’s (CLO) daily activities
  • Ensure continuous improvement in the quality of work rendered by the CLOs
  • Monitor the telephone accounts of the team to ensure prudent utilisation of telephone resources
  • Develop communication correspondence to stakeholders to improve service delivery
  • Quality and process management to ensure efficiencies in servicing members, responding to their queries
  • Maintain positive Scheme member and stakeholder relations
  • Compilation of reports in line with scheme requirements
  • Set performance targets, plans and goals for the Client Liaison Officers against the operational plan
  • Monitor the quality of servicing, identify training gaps and recommend interventions to the manager

Qualification requirements are:

  • Minimum NQF Level 5-qualification or equivalent;
  • Prior team leader experience would be beneficial;
  • Experience in sales, business development, client service or customer relationship management;
  • Previous experience at Medical Scheme or Healthcare Industry would be an advantage;
  • Be analytical and have the ability to manage priorities;
  • Have the ability to work well as part of a team;
  • Have excellent written and verbal communication and interpersonal skills;
  • High level of customer focus;
  • Have the ability to deliver under pressure.

All external candidates, please apply via Career Junction using the following link :

https://www.careerjunction.co.za/client-liaison-officer-team-leader-at-government-employees-medical-scheme-job-2437407.aspx

The closing date for applications is 22 November 2021. Should you not hear from us by 31 January 2022, please consider your application unsuccessful

***GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

*** Information is used for Employment Equity Purpose.

*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing tojobs@gems.gov.za.

***Gems is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with Gems employment equity plan.

 

 

Chief Operations Officer (COO)

Ref: GEMS-COO01

Gems

The position ofChief Operations Officeris soon to be vacant. TheChief Operations Officerwill report directly to thePrincipal Officerand forms part of the Operations and Administration Business Unit of the Scheme. The position is based in Pretoria and is a fixed term contract of employment for a period of five (5) years.

The total remuneration package will be market related and is negotiable, based on qualifications and experience.

The role of the Chief Operations Officer is to oversee the execution of the scheme strategic objectives and to ensure operational efficiency of the scheme’s Operations and Administration Business Unit which is made up of the Administration and Transaction Services Division; Member Service and Experience Division; Healthcare Management Division and the Information and Communication Technology Division.

TheChief Operations Officerwill be required to provide support to thePrincipal Officer (PO)through the implementation of the followingKey Performance Areas (KPAs):

  • Provide visionary leadership to the overall Scheme’s Administration ensuring that all the divisions reporting to this role operate efficiently, enabling achievement of the scheme’s strategic objectives.
  • To oversee the Operations and Administration Business Unit of the Scheme in an innovative and cost effective manner.
  • Responsible for providing direct leadership and support to the Principal Officer with particular emphasis on achieving business efficiencies and savings, while improving productivity within all aspects of operations, including financial and healthcare outcomes performance.
  • Identify and manage strategic projects related to the Administration business of the Scheme.
  • Provide input into the Scheme’s overall strategy.
  • Develop and Monitor the execution of the strategy and operational plans for the Business Unit.
  • Manage and oversee the Administration and Operations Business Unit operational budget.
  • Review and ensure that quarterly strategic, operational, governance and risk management reports is managed for the divisions within the Administration and Operations Business Unit.
  • Measure the overall effectiveness and efficiency of processes for the Administration and Operations Business Unit and identify and implement ways to improve processes whilst ensuring compliance with relevant regulations and mitigating risks.
  • Responsible for ensuring collaboration between the Fund and Administration while ensuring that reporting to all Committees of the Board of Trustees is optimal.
  • Must have a strong understanding and be in support of National Health Insurance initiatives.Qualification requirements are:
  • MBChB or similar qualification in the medical field at a Masters Level equivalent to an NQF level 9
  • A doctorate will be an added advantage
  • Fifteen (15) years of functional experience with at least seven (7) years leadership in a highly Strategic and Operational Executive Management role which includes but is not limited to staff supervisory, budgetary, and management responsibility
  • Experience in the Healthcare funding industry is essential
  • Experience with managing diverse and multidisciplinary business units and being responsible / accountable for and driving profitability and efficiencies
  • Proven extensive experience in managing complex strategic projects
  • Extensive executive business management experience with a proven track record of innovation, delivery and performance in the medical aid industry administration and operations is essential

    Behavioural Competencies

  • Negotiation and influencing skills
  • Excellent verbal and written communication skills
  • Good analytical problem solving skills
  • Good leadership skills fostering excellence
  • Leverages working relationships with stakeholders and colleagues to build collaboration
  • Ability to think strategically and formulate operational plans
  • Ability to integrate and manage large projects
  • Ability to think conceptually and deal with complex problems
  • Maintains awareness of new trends and developments in the field
  • Stakeholder relationship management
  • Ability to drive team collaboration
  • Ability to demonstrate ethical behaviour at all times
  • Must adhere to all internal compliance policies and procedures
  • Responsible and reliable
  • Results driven
  • Action orientated
  • Resilient
  • Member centric
  • Innovative

Should you be interested, please apply for the position by emailing your CV toinfo@leboconsulting.co.za

The closing date for applications is 18 November 2021. Should you not hear from us by 31 January 2022, please consider your application unsuccessful.

***GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

*** Information is used for Employment Equity Purpose.

*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing tojobs@gems.gov.za.

***Gems is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with Gems employment equity plan.

 

 

Advert: Senior Manager Administration and Transaction Services – GEMS-ATS01

Gems

The position ofSenior Manager: Administration and Transaction Servicesis vacant. TheSenior Manager: Administration and Transaction Serviceswill report directly to theChief Administration Officerand forms part of the Administration and Transaction Services Division. The position is based in Pretoria.

The total remuneration package for this position negotiable based on qualifications and experience.

TheSenior Manager: Administration and Transaction Serviceswill be required to assist and support the Chief Administration Officer through the implementation of the followingKey Performance Areas (KPAs):

  • Oversee an annual review of SPN contracts
  • Oversee divisional Contracts, Risk and Compliance Management
  • Manage the performance of the Scheme’s SPN.
  • Oversee seamless operational integration across the SPN
  • Coordinate visits with all SPN.
  • Manage the development, review and maintenance of operational SOP’s and business processes.
  • Set annual performance targets for SPN members.
  • Manage the development and maintenance of service level performance.
  • Oversee the implementation of service standards against the Scheme’s business requirements.
  • Manage the development and maintenance of service level performance.
  • Oversee the implementation of service standards against the Scheme’s business requirements.
  • Assess contracted provider business processes and operations as per agreements.
  • Manage the review and recommendation of SPN contract renewals
  • Manage the compliance of regularity requirements by the SPN.
  • Develop and maintain a Disaster Recovery Policy for the SPN.
  • Manage of the SPN related Forum.
  • Identify and recommend SPN non-performance penalties
  • Continuously identify and recommend areas where performance efficiencies can be realised.
  • Plan, prepare and review deliverables in various forms including written reports, presentations and discussions with the client
  • Share technical and other knowledge with your team and the department
  • Develop an operational plan which incorporates goals and objectives that work towards the strategic direction of theScheme
  • Develop an operational plan which incorporates goals and objectives that work towards the strategic direction of theScheme
  • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures

    Qualification requirements are:

  • A relevant 3 year Degree, Diploma or NQF equivalent and a post graduate qualification;
  • Qualifications and experience in Risk, Contract and Compliance Management;
  • At least 8 years of functional work experience with 5 years Management experience;
  • At least 8 years’ experience within Managed Care environment,
  • SANC Registration advantageous;
  • Experience and understanding of Contract and Risk management tools
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities;
  • Ability to read and comprehend strategic documents
  • Proven ability to be flexible and work hard, both independently and in a team environment;
  • Ability to give direction and engage with various stakeholders
  • Experience in the healthcare funding/ medical Scheme industry essential;
  • Excellent computer literacy and MS Office skills, including Microsoft Project;
  • Excellent Presentation skills
  • Experience in System Development Life Cycle is a must;
  • Sound qualitative and quantitative analysis skills;
  • Excellent communication and writing skills;
  • Strong analytical skills with attention to detail; and
  • Must be a self-starter.

Should you be interested, please apply for the position by emailing your CV toinfo@leboconsulting.co.za

The closing date for applications is 18 November 2021. Should you not hear from us by 31 January 2022, please consider your application unsuccessful.

***GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

*** Information is used for Employment Equity Purpose.

*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing tojobs@gems.gov.za.

***Gems is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with Gems employment equity plan.

 

 

Executive Manager: Office of the Principal Officer

(OPO) Ref: GEMS-OPO01

Gems

The position ofExecutive Manager: OPOis vacant. TheExecutive Manager: OPOwill report directly to thePrincipal Officer (PO)and forms part of the Office of the Principal Officer Division of the Scheme based in Pretoria.

The total remuneration package will be market related and is negotiable, based on qualifications and experience.

The role of the Executive Manager: OPO is responsible for oversight, monitoring and delivering of priority projects whilst supporting the PO in ensuring that the organisational strategy is implemented. The Executive Manager: OPO will drive and assess strategic initiatives and formulate potential responses through a strong understanding of the Healthcare and Medical Scheme Industry trends.

TheExecutive Manager: OPOwill be required to provide support to thePOthrough the implementation of the followingKey Performance Areas (KPAs):

  • Execute and drive PO initiated projects towards clear conclusion results and recommendations;
  • Oversee the development, management and dissemination of OPO communications on matters relating tothe PO’s initiatives;
  • Facilitate the translation of the PO’s leadership policy intent and high-level direction into viable tasks and priorities;
  • Provide leadership to build relationships crucial to the success of the Scheme;
  • Manage the execution of the OPO strategic plan;
  • Drive innovation within the GEMS environment;
  • Structure ideas, recommendations and written arguments that facilitate of effective decision making;
  • Serve as implementing liaison between the PO and the Executive Team, clients and stakeholders to ensure consistent communication;
  • Drive high quality of all deliverables across the complete life cycle of all related projects;
  • Monitor, evaluate and recommend solutions for risk analysis reports and business value determinations of project ideas/plans

    Qualification requirements are:

  • Honours/Postgraduate/Professional qualifications at NQF Level 8 in Business Management or similar;An established leader with 5-8 years managerial experience and 12 years’ experience of involvement in strategic projects, process design and continuous improvement at a senior level;
  • Drives outcome where influence and consensus building is key;
  • Strong Project Management and project methodologies, People Management and Process Management experience

    Behavioural Competencies

  • Conceptual an strategic thinker with strong operational capabilities and business acumen;
  • The ability to exercise good judgement in a variety of situations with strong written and verbal communications skills;
  • The ability to maintain a realistic balance between multiple priorities;
  • Ability to work independently on PO initiated projects, mandates and directives;
  • Understanding of issues management in a corporate reputation context;
  • Strong negotiation and influencing skills;
  • Ability to coach, train and mentor;
  • Maintains awareness of new trends and developments at Executive level;
  • Highly proactive, responsive and creative;
  • Strong in Stakeholder relationship management;
  • Responsible and reliable;
  • Collaborative;
  • Ethical;
  • Resilient;
  • Innovative; and
  • Member centric.

Should you be interested, please apply by emailing your application toinfo@leboconsulting.co.za

The closing date for applications is 18 November 2021. Should you not hear from us by 31 January 2022,pleaseconsider your application unsuccessful.

***GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

*** Information is used for Employment Equity Purpose.

*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing tojobs@gems.gov.za.

***Gems is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with Gems employment equity plan.

 

 
 

 

Advert – Senior Cloud Engineer

 

WSICT09

Gems

The position ofSenior Cloud Engineeris vacant. TheSenior Cloud Engineerwill report directly to theSenior Manager: Infrastructure and Operationsand forms part of the ICT division. The position is based at GEMS Head Office, Pretoria.

 

The total remuneration package will be will be based on qualifications and experience.

 

TheSenior Cloud Engineerrequired to provision, manage, monitor, and decommission cloud services, the Senior Cloud Engineer role requires additional knowledge and experience around technologies and techniques for automating provision and management of infrastructure in a distributed environment through scripting and advance cloud technologiesand provide support to the SM: Infrastructure and Operations through the following KPA’s:

 

Key Performance Areas (KPAs):

 

  • Collaborate with executive management and department leaders to assess near- and long-term cloud capacity needs.
  • Create and maintain documentation as it relates to cloud and office 365 configuration, processes, and service.
  • Develop, implement and maintain policies, procedures, continuity plan and associated training plans for Cloud and Office 365 administration, services and usage.
  • Provide Cloud and Office 365 technical security inputs to combat any ICT security threats.
  • Cloud and Office 365 environment.
  • Conduct research on cloud technologies, products, services, protocols, and standards to remain abreast of developments in the cloud trends industry.
  • Oversee new and existing cloud and office 365 upgrades.
  • Interact and negotiate with vendors, outsourcers, and contractors to secure cloud and office 365 products and services through the approval of Senior Manager Infrastructure Services and Operations or Chief Information Officer
  • Maintain and provide Cloud and Office 365 configuration documentation
  • Provide monthly and quarterly Cloud and Office 365 performance reports.

     

     

    Qualification requirements are:

     

  • National Diploma/ Advanced Certificates (NQF Level 6) in computer science or Information Technology with 3 years Managerial and 5 years functional work experience.
  • Certifications in:Microsoft Azure, Microsoft 365, Cloud security, MCSE,ITIL will be advantageous, Other Cloud certificates will be added as advantageous.
  • At least minimum of 5 years equivalent work experience.
  • Excellent analytical, mathematical, and creative problem-solving skills.
  • Excellent listening, interpersonal, written, and oral communication skills.
  • Logical and efficient, with keen attention to detail.
  • Highly self-motivated and directed.
  • Ability to effectively prioritize and execute tasks while under pressure.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.
  • Willing to work outside normal business hours when required and to travel where required to perform work duties.
  • Have an understanding of medical schemes industry.

All external candidates, please apply via Career Junction using the following link :

https://www.careerjunction.co.za/companies/35144/government-employees-medical-scheme

 

The closing date for applications is 23 September 2021. Should you not hear from us by 30 November 2021, please consider your application unsuccessful

 

***GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing tojobs@gems.gov.za.

***Gems is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with Gems employment equity plan.

 

 

 

Advert – ICT Integration Specialist

 

WSICT08

Gems

The position ofICT Integration Specialistis vacant. TheICT Integration Specialistwill report directly to theSenior Manager: Application Developmentand forms part of the ICT division. The position is based at GEMS Head Office, Pretoria.

 

The total remuneration package will be will be based on qualifications and experience.

 

TheICT Integration Specialistwill be required to participate in the planning, coordination, and solution development and implementation activities related to the integration of applications and technologies within the organizations application integration environment. Proven communication skills, problem-solving skills, proficiency in programming languages and data structures, and knowledge of integration best practices are critical to successful performance in this role and providing support to the SM: Applications Development through the following KPA’s:

 

Key Performance Areas (KPAs):

 

  • Develop and maintain services used in application integrations.
  • Design integration solutions and document the design in accordance with best practices.
  • Work with development teams to architect, design, build, and implement application integrations.
  • Develop and maintain data integration components such as SQL queries, stored procedures, data extraction and cleansing, and integration with system front end components.
  • Write PL-SQL code to retrieve appropriate data as derived from requirements.
  • Build reports and/or data extracts to support business analysis.
  • Support development on resolving system defects, acting as liaison in developing solutions.
  • Coordinate directly with business analyst to best understand and analyze application integration business specifications.
  • Provide technical assistance to troubleshoot and resolve integration errors.
  • Assist application software developers and engineers in development of Application Program Interface (APIs) to interact with the application integration environment
  • Design, develop, and deploy solutions within the organization’s architectural principles, policies, and guidelines
  • Continually develop skills in the integration technologies in place in the AI environment, as well as staying informed on new developments in integration technology.
  • Implement audit, logging, and monitoring solutions to provide proactive operational support in the AI environment.

     

     

    Qualification requirements are:

  • National diploma or university degree in the field of computer science, information technology, information systems or relevant degree
  • Application Integration Certification is must.
  • Experience in Application Integration role is a must.
  • Full systems development life cycle experience.
  • Minimum of 8 years relevant work experience in Application Architect.
  • Certification in Application Integration is a must.
  • Systems Development Lifecycle Management is essential. Project Management is an advantage.
  • Knowledge of HealthCare Solution is an advantage.
  • Competency with XML constructs and schemas.
  • Technically fluent in programming languages, including .Net environment/ platform
  • Experience with business and technical requirements analysis, business process modeling/mapping and methodology development, and data mapping
  • Confidence and experience with API protocols and schemas such as SOAP and REST

All external candidates, please apply via Career Junction using the following link :

https://www.careerjunction.co.za/companies/35144/government-employees-medical-scheme

 

The closing date for applications is 23 September 2021. Should you not hear from us by 30 November 2021, please consider your application unsuccessful

 

***GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing tojobs@gems.gov.za.

***Gems is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with Gems employment equity plan.

 

 

Advert – ICT Asset Administrator

 

WSICT07

Gems

The position ofICT Asset Administratoris vacant. TheICT Asset Administratorwill report directly to theICT Service Managerand forms part of the ICT division. The position is based at GEMS Head Office, Pretoria.

 

The total remuneration package will be will be based on qualifications and experience.

 

TheICT Asset Administratorwill be requiredto actively manage hardware and software assets within the organization. This includes planning, monitoring, and recording software licenses and/or hardware assets to ensure compliance with vendor contracts. The individual will assist in forming procurement strategies to optimize technology spend across the organization. The ICT Asset Administrator will also develop and make recommendations to improve procedures for tracking company assets to oversee quality control throughout their lifecycles.The ICT Asset Administratorwill report directly to the ICT Service Managerand provide support through the following KPA’s:

 

Key Performance Areas (KPAs):

 

  • Establish (or refresh) policies and procedures for tracking the sign-in and sign-out of mobile assets, such as laptops, PDAs, and other devices.
  • Explore opportunities for maximizing or exploiting unused or partially used ICT assets to achieve full efficiency and ROI from company resources.
  • Develop strategies and external relationships to implement plans for auctioning, recycling, or otherwise selling obsolete assets.
  • Participate in evaluation of the asset management process.
  • Conduct and report software asset reconciliation and audit activities on a timely basis, including financial, licensing, warranty, and maintenance/support contract information.
  • Compare warranties, maintenance agreements, and vendor contracts to assist with asset upkeep, upgrades, repair, and replacement.
  • Enter all software and hardware serial numbers or identification tags into configuration management system (CMS) and ensure information is up to date, accurate, and auditable.
  • Provide appropriate data to purchasing and CIO for contract negotiations.
  • Investigate equipment or software under consideration to determine ROI and total cost of ownership throughout product lifecycle.
  • Provide appropriate data to purchasing and CIO for contract negotiations.

     

     

    Qualification requirements are:

  • National Diploma/Advanced Certificates (NQL 6) in the field of computer science or Information and Communication Technology (ICT) with 1 – 2 Years Managerial and 2-3 years functional work experience.
  • Microsoft Office (Word, Excel & PowerPoint)
  • ICT Certifications are desirable (ITIL, COBIT etc.)
  • ICT Asset Management knowledge and skills will be an advantage
  • Minimum of 2 – 3 years relevant work experience in a ICT role including functional and managerial experience
  • Minimum 1 to 2 years managerial experience
  • Minimum 2 years functional experience
  • Knowledge and skills in CMS (Configuration Management System) will be an advantage
  • Knowledge and skills in ICT Procurement Management will be an added advantage
  • Excellent contract management skills are essential.
  • Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services.
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.
  • Can conform to shifting priorities in company requirements, product demands, and purchasing timelines through analytical capabilities.
  • Persuasive, encouraging, and diplomatic.

All external candidates, please apply via Career Junction using the following link :

https://www.careerjunction.co.za/companies/35144/government-employees-medical-scheme

 

The closing date for applications is 23 September 2021. Should you not hear from us by 30 November 2021, please consider your application unsuccessful

 

***GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing tojobs@gems.gov.za.

***Gems is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with Gems employment equity plan.

 

 

Advert – ICT Application Administrator

 

WSICT06

Gems

The position ofICT Application Administratoris vacant. TheICT Application Administratorwill report directly to theSenior Systems Engineerand forms part of the ICT division. The position is based at GEMS Head Office, Pretoria.

 

The total remuneration package will be will be based on qualifications and experience.

 

TheICT Application Administratorwill useskills required of a Systems Administrator in an in-house or hosted environment, as well as a working knowledge of the skills required to provision, manage, monitor, and decommission applications services and systems i.e. Microsoft Exchange, outlook, email continuity, email security and email archivingandprovide support to the Senior Systems Engineer through the following KPA’s:

 

Key Performance Areas (KPAs):

 

  • Collaborate with ICT management leaders and your colleagues to assess near- and long-term applications capacity needs particularly emailing services.
  • Create and maintain documentation as it relates to applications configuration, processes, and service.
  • Oversee new and existing deployment of email technologies upgrades.
  • Conduct research on applications technologies, products, and services, protocols, and standards particularly emailing services to remain abreast of developments in the cloud trends industry.
  • Provide the applications technical security inputs to combat any ICT security threats.
  • Provide applications and email server risks mitigation plans.
  • Provide inputs to the design, deployment, implementation and maintenance of Cloud and Office 365 environment, particularly services affecting emailing.

     

    Qualification requirements are:

     

  • National Diploma/Advanced Certificates (NQL 6) in the field of computer science or Information and Communication Technology (ICT) with 1 – 2 Years Managerial and 2-3 years functional work experience.
  • Certifications in: Office 365, Microsoft Exchange required,ITIL , Mimecast , Microsoft AX and CRM and Microsoft SharePoint will be advantageous, Microsoft Azure fundamental added as advantageous
  • 1 – 2 Years Managerial and 2-3 years functional work experience.
  • Skilled at working within a team-oriented, collaborative environment.
  • Willing to work outside normal business hours when required and to travel where required to perform work duties.
  • Adept at reading, writing, and interpreting technical documentation and procedure manuals.
  • Strong interpersonal and oral communication skills.
  • Strong customer-service orientation.
  • Have an understanding of medical schemes industry.

All external candidates, please apply via Career Junction using the following link :

https://www.careerjunction.co.za/companies/35144/government-employees-medical-scheme

 

The closing date for applications is 23 September 2021. Should you not hear from us by 30 November 2021, please consider your application unsuccessful

 

***GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing tojobs@gems.gov.za.

***Gems is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with Gems employment equity plan.

 

 

 

Advert – Control Room Operator

Gems

The position ofControl Room Operatoris vacant. TheControl Room Operatorwill report directly to the Security Supervisor and forms part of the Corporate Services Division. The position is based at GEMS Head Office in Pretoria.

 

The total remuneration package per annum will be based on qualification and experience.

 

TheControl Room Operatorwill be required to provide support to the Security Supervisor through the implementation of the followingKey Performance Areas (KPAs):

  • Monitor CCTV cameras and initiate appropriate response.
  • Monitor guard patrol monitoring systems.
  • Operate all radio communication systems and to ensure that they are fully operational with hourly radio checks performed to all manned security posts.
  • Perform administration duties relating to a control room environment and ensures that all control room registers completed accurately and neatly.
  • Updated Occurrence Book (OB) with accurate information and escalate reports to Supervisor.
  • Ensure compliance to the OHS Act and all other relevant Legislation.

     

    Qualification requirements are:

  • NQF Level 4 CCTV Operator Course skill course/ABET Level 4/Grade 12 qualification and Grade C certification and PSIRA registered and certified
  • Clear criminal record
  • 2 years working experience
  • Control room environment experience would be an advantage
  • Be organised and have good time management skills
  • Have the ability to manage priorities
  • Have excellentverbal communication and interpersonal skills
  • Have the ability to work well as part of a team
  • Be responsible andreliable, highly methodical working methods
  • Have a diligent work ethic with attention to detail
  • Self-motivated and pro-active
  • Computer literate
  • The Control Room Operator would be expected to work a rotational shift as per the operational requirement of GEMS.

     

    Desirable:

  • Experience working in corporate security services

All external candidates, please apply via Career Junction using the following link :

https://www.careerjunction.co.za/companies/35144/government-employees-medical-scheme

 

The closing date for applications is 21 September 2021. Should you not hear from us by 30 November 2021, please consider your application unsuccessful

 

***GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing tojobs@gems.gov.za.

***Gems is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with Gems employment equity plan.

 

Advert – Actuarial Analyst

 

WSRD05

Gems

The position ofActuarial Analystisvacant. TheActuarial Analystwill report directly to theSenior Manager: Actuarial Servicesand forms part of the Research and Development Division. The position is based at GEMS Head Office, Pretoria.

The total remuneration package will be will be based on qualifications and experience.

TheActuarial Analystwillmonitor the financial performance of the Scheme, provide budgetary guidance, analysis of claims, actuarial analysis reports, update actuarial models and develop new models through the following KPA’s:

 

Key Performance Areas (KPAs):

 

  • Monthly and annual forecasts with appropriate analysis and risk adjustments
  • Analysis industry benchmarks and provide recommendations for improvement
  • Analysis claim handling trends
  • Integrate data to determine trends from fraud waste and abuse
  • Evaluate, process, analyse and interpret statistical data for reporting
  • Plan and organise surveys and other statistical data collection

     

    Qualification requirements are:

  • B.Sc. or equivalent degree in Actuarial Science.
  • Minimum of 0-2 years’ experience in a similar role a
  • Good progress with A100, A200) exams, with the number of exemptions obtained at university an added advantage
  • Problem-solving and analytical skills
  • Accurate and strong attention to detail
  • Good written and oral communication skills
  • Report writing and presentation skills
  • Self-starter
  • Team player with ability to work independently
  • Programming skills e.g. knowledge in SAS, R, SQL and a strong interest in programming
  • Computer literate with some experience with MS Office, particularly Word, PowerPoint, Excel

Desirable

  • Have an understanding of medical schemes industry

 

All external candidates, please apply via Career Junction using the following link :

https://www.careerjunction.co.za/companies/35144/government-employees-medical-scheme

 

The closing date for applications is 03 September 2021. Should you not hear from us by 30 November 2021, please consider your application unsuccessful

 

***GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing tojobs@gems.gov.za.

***Gems is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with Gems employment equity plan.

 

 

Advert – Finance Business Partner – Administration

 

WSFIN01

Gems

The position ofFinance Business Partner-Administrationis vacant. TheFinance Business Partner- Administrationwill report directly to theFinance Manager: Strategic Supportand forms part of the Finance division. The position is based at GEMS Head Office, Pretoria.

 

The total remuneration package will be will be based on qualifications and experience.

 

TheFinance Business Partner-Administrationwill be requiredto work closely with various divisions within the Scheme creating a real and active partnership with both operations and finance,work closely with the outsourced Administrators of the Scheme to achieve insourcing objectives,represent Finance in the insourcing activities of the Scheme and complete deliverables that are allocated to finance as part of the project deliverables, applications for knowledge and information that enhance business processes and provide support to the Finance Manager: Strategic Supportthrough the following KPA’s:

 

Key Performance Areas (KPAs):

 

  • Provides financial and decision support services to the various divisions in GEMS
  • Conducts and maintains detailed assessments of divisional requirements
  • Supports the implementation of finance projects and strategic initiatives
  • Investigate and report on significant budgetary variances, identifying any remedial actions requiredAssist with forecasting and scenario planning for the Scheme
  • Delivers analysis and insight on business opportunities; providing options and scenarios for business decisions
  • Assist business to interpret financial results
  • To work on obtaining information that provides more detail to support the financial numbers produced by the finance division
  • Drafting reports and presentations as and when required
  • Support drafting of Committee submission and presentations and submit to FM – Strategic Support for review
  • Advise on financial management policies, processes, standards and procedures
  • Assess operational risks and provide input during the divisional risk assessment process

     

    Qualification requirements are:

     

  • Degree in Accountancy or management accounting
  • CA (SA) or CIMA preferred
  • 5 years financial /accounting/auditing and management reporting experience
  • Excellent computer skills preferably Microsoft excel and accounting systems
  • Extensive knowledge of accounting systems, processes and policies
  • Have excellent interpersonal skills, with the ability to build strong relationships and communicate effectively in order to explain financial concepts to non-finance people
  • Be computer literate on an advanced level
  • Good project management and analytical skills are also required for this role
  • Ability give advice and engage with various stakeholders – both internal and external to the Scheme
  • Strong core business skills including influencing, stakeholder management and presentation skillsHave a diligent work ethic with attention to detail
  • Have an understanding of medical schemes industry

 

All external candidates, please apply via Career Junction using the following link :https://www.careerjunction.co.za/companies/35144/government-employees-medical-scheme

 

The closing date for applications is 25 August 2021.Should you not hear from us by 30 November 2021, please consider your application unsuccessful

***GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing tojobs@gems.gov.za.

***Gems is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with Gems employment equity plan.

 

 
 

Advert – Specialist – Finance data,

Analytics & Business Intelligence

 

WSFIN02

Gems

The position ofSpecialist - Finance Data, Analytics & BIis vacant. TheSpecialist - Finance Data, Analytics & BIwill report directly to theFinance Manager: Strategic Supportand forms part of the Finance division. The position is based at GEMS Head Office, Pretoria.

The total remuneration package will be will be based on qualifications and experience.

TheSpecialist - Finance Data, Analytics & BIwill be required to manage the process of designing and generating business intelligence reports for the Finance division in order to generate analytical and quantitative insight and support to the division and the business for improved operational, tactical and strategic decision making, establish close collaboration and defined ways of working between ICT and the finance division, apply standardised reporting tools to the business operational reporting capability that are easy to learn and use and provide support to the Finance Manager: Strategic Support through the following KPA’s:

 

Key Performance Areas (KPAs):

  • Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities
  • Diagnose symptoms, causes and possible effects in order to solve emerging problems
  • Providing specialist input through the investigation of opportunities for operational, process, quality, standard and service optimisation
  • Be the link between the Finance division and ICT division to ensure all ICT system are working optimally for the division, resolve issues and manage enhancements required
  • Analysing and developing recommendations from data and business analyses and formulate them into business plans
  • Communicating benefits, risks and innovations in area of specialisation.
  • Manage cost related to any system procurements and implementation thereof for the division
  • Ensure all Finance processes are documented and updated as and when required through engagement with Finance team members
  • Management of all IT related projects for the division ensuring they are completed on time and budget
  • Ensure that interfaces between accounting system and reporting tools are in place and functioning optimally
  • Ensure that interfaces between the Scheme and Council for Medical Schemes are identified and put in place where possible
  • Reconcile system data to that provided to ensure that all interfaces loaded correctly
  • Pro-actively identify any new interfaces requirements for any new systems/processes implemented in the finance division
  • Identify measures required and liaise with service providers to obtain data required for reporting external fromour system
  • Identify and report all system issues to the Finance Manager: Reporting

     

    Qualification requirements are:

     

  • Degree Statistics/ICT/ finance (CA) / actuarial sciences
  • Preferable ICT related or equivalent qualification
  • Minimum of 5 years relevant work experience in a Business Intelligence or Finance role
  • Extensive knowledge of a broad spectrum of accounting packages
  • Knowledge or working with system interfaces
  • Computer skills preferably Microsoft excel, BI tools and accounting systems
  • Extensive knowledge of accounting processes and policies
  • Have excellent written and verbal communication and interpersonal skills
  • Be computer literate on an advanced level
  • Have a diligent work ethic with attention to detail
  • Have an understanding of medical schemes industry

Should you be interested, please apply for the position by emailing your CV tojobs@gems.gov.za

The closing date for applications is 25thAugust 2021. Should you not hear from us by 30 November 2021, please consider your application unsuccessful

***GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.

*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.

*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing tojobs@gems.gov.za.

***Gems is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with Gems employment equity plan.

 

 

Life at GEMS

Life at GEMS 

At GEMS we value our employees and we continuously work towards creating a positive employee experience at all levels. Our values and ethics drive a business culture that encompasses a positive work ethos and environment for our employees to thrive and grow in. We offer our employees exceptional opportunities to develop and grow by participating in our robust learning and development programmes.

Our focused leadership team continuously strives to maintain a culture that fosters a healthy and positive work environment that respects the dignity and diversity of each member of our organisation while providing support in a workplace that is built on the cornerstones of ethics and collaboration.  

We encourage our young workforce to deliver excellence in the work they do while driving innovation to create a valuable experience for our members. 

GEMS continues to focus on transformation within the healthcare industry and emphasises the need to employ people living with a disability. We have an employment equity plan and a disability strategy that is monitored closely to reach our transformation targets.

GEMS has low levels of employee attrition and have strategies in place to retain our key talent. We have a formal Performance Management and Rewards Programme that aligns with our scheme values and we recognize great performance. We also offer rewards and recognition awards to our top performing employees.

GEMS recruitment process 

The GEMS recruitment process is focused on attracting skilled talent that align with our scheme’s values and ethics to ensure that we recruit individuals who fit our results driven culture.

We use various platforms to source candidates and we have a strong focus on employment equity and transformation when we appoint candidates.

At GEMS we pride ourselves on being meticulous in our recruitment and placement process. We ensure that our new hires receive only the best from us during the recruitment and onboarding processes to ensure a seamless integration into the organisation.