Careers at GEMS

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Making South Africa healthier together

As an organisation entirely dedicated to serving our members, GEMS touches the lives of close on two million South Africans. Without doubt GEMS has matured into a quality medical scheme providing for public sector families across the board, but specifically for lower-income families who previously did not have access to private healthcare services before. This was achieved through focused practice, dedication and innovation, which remains our guiding force.

Government is empowered through GEMS to provide more employees with an opportunity to improve their health and wellbeing - in turn impacting positively on improved productivity levels in the public service.

GEMS is committed to delivering access to equitable, comprehensive and sustainable benefits to all public service employees.

Available positions

Our mission

To provide all members with equitable access to affordable and comprehensive healthcare; promoting member wellbeing.

Our vision

An excellent, sustainable and effective medical scheme that drives transformation in the healthcare industry, aligned with the principles of universal healthcare coverage.

Our values

  • Excellence
  • Member Value
  • Integrity 
  • Collaboration
  • Innovation

  •   Excellence - We are a high-performer and consistently exceed and deliver on our goals and objectives

  •  Member Value - We are dependable, adhere to turnaround times and are cost conscious.  We are effective in retaining existing members and communicate with our members regularly.  We are flexible and adapt to changes in our member needs and desires

  •   Integrity - We are professional, trustworthy, fair, and do not tolerate crime, fraud and corruption.  We share the financial information needed to make sound business decisions.  We regularly communicate information related to GEMS’ performance.  We are honest to each other and with our members and internal customers.  We assume responsibility for our mistakes.  We give back to the community we serve

  • Collaboration - We are a results-driven organization and achieve our set goals and objectives with desired outcomes.  We keep each other informed about member activities and regarding new members.  We also communicate when a member’s needs are not being met.

  • Innovation - We encourage people to suggest ways to improve how GEMS does things. We are effective in generating new business ideas and are effective in controlling costs.  We also take reasonable risks consistent with our purpose, values, and vision.