Essential Information to remember as a GEMS Member

GEMS is committed to fund all clinically appropriate care and related costs, including coronavirus related testing, in line with the prevailing NICD and NDoH guidelines or protocols. GEMS is also obliged to cover and will cover diagnosis, treatment costs of clinically appropriate COVID 19 related medical expenses as provided for in its Rules and Benefit entitlements and the Medical Schemes Act of 1998.

We encourage all GEMS members to recognise that the government has put measures in place to detect, manage and contain the spread of the virus. The Scheme urges members to continue with observing basic hygiene measures and maintaining social distancing to minimise the risk of infection and spreading the virus.

Follow the guidelines published by the NICD and the NDoH and consult immediately with your primary healthcare provider to report any suspected cases of exposure. Members can also contact the government 24hr Coronavirus Hotline at 0800 029 99 / Coronavirus WhatsApp line is 0600 123 456.

For more information around all COVID- 19 topics you may visit the following websites:

National Department of Health

The National Institute For Communicable Diseases Of South Africa

Department of Public Service and Administration


Your COVID – 19 Information Pack

Access the Vaccine Toolkit here

Access Vaccine videos here

COVID-19 Factsheet and Frequently Asked Questions 

How to prevent Coronavirus


Stay informed and empowered

Access the Did You Know info graphics here

Myth Busting!!!


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